Every product will tested before packag. Sales department will detect more than three times before shipment for each product, detection through then the package can delivery, packaging is also very professional process to make sure the safety during shipping.
the guarantee of our most products is one year. Before shipping out, all goods have been double verified .
If you have any using problem of the products which buy from us, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.
If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will asking refund the products money from them,then ask they charge send new products again. For sea transport, if same process. EXpress or sea transport we all advise you buy the insurance.
NOte: buyer should confirm if you can make your country custom clearance or not, if your own problems leads to the goods can not import in your country, all extral costs need charge by yourself. so this is import for you to confirm your local import policy.